Whinlatter Forest scoops gold for second year in a row

Forestry England are delighted to announce that Whinlatter Forest near Keswick has been awarded a VisitEngland Gold Accolade for the second year running, and third time in five years.

These prestigious awards are based on the results of VisitEngland’s Visitor Attraction Quality Scheme assessments, reflecting the attractions’ commitment to providing an exceptional visitor experience and the incredibly high standards they achieve.

The team from Whinlatter Forest attended the awards ceremony in Warwickshire earlier today (12 November), where they were presented with their award certificate alongside other winners from across the country

Nominations for the accolade are based on a range of feedback, including annual VisitEngland quality assessment, the observations of an assessor, customer feedback direct to VisitEngland and online customer reviews. Only the highest scoring attractions are nominated for Gold Accolade consideration, with only a few achieving the honour each year.

This national recognition of Whinlatter’s top-quality customer service is the result of the team’s hard work to ensure every visitor enjoys a fantastic experience at England’s only mountain forest from the moment they arrive. With walking, cycling and running trails, stunning views and rare nature to spot (including the elusive red squirrel) the forest is one of the Lake District’s ‘must-visit’ attractions and welcomes thousands of visitors each year from across the globe.

Mark Holroyd, Head of Recreation and Communications for Forestry England’s North District said:

“This prestigious national award celebrates the Whinlatter recreation team’s unwavering dedication over many years to delivering consistently exceptional experiences and facilities for all our visitors. Such recognition is a fantastic achievement, but to do so for a second year running, as well as previously in 2021, really highlights the passion they have for truly outstanding customer service.”